Terms of Service
Pure Concepts, LLC d/b/a Shift ("we", "us" or "our") agrees to furnish services to the User (the "customer", "you" or "your"), subject to the following Terms of Service. Use of Shift's service constitutes acceptance and agreement to Shift's Terms of Service.
Shift reserves the right to modify the Terms of Service without notice.
Use of Services
You may use Shift, provided that you are of legal age to form a binding contract and are not barred from receiving such services under the laws of the United States or other jurisdictions. In order to access our services, you are required to provide current and factual identification, contact, and other information as part of the registration process. You are responsible for the confidentiality of your account information and for all activities that occur under your account. You are solely responsible for all content within your account. You agree to immediately notify Shift of any unauthorized use of your account or any other breach of security. Shift will not be liable for any loss or damage as a result of your failure to provide us with accurate information or to keep your account secure.
Acceptable Conduct
You are responsible for the actions of your account and any data that is created, stored, displayed by, or transmitted by your account while using Shift. You will not engage in any activity that interferes with or disrupts Shift's services or networks connected to Shift.
Prohibited Usage
You agree that any of the below activities are considered prohibited usage and will result in immediate cancellation without a refund and the possibility that Shift will impose fees; and/or pursue civil remedies without providing advance notice.
Misuse of System Resources: Intentional misuse of system resources, including but not limited to employing programs that consume excessive network capacity, CPU cycles, or disk IO.
Access to Other Computers or Networks without Authorization: Attempting unauthorized and/or illegal access of computers, networks and/or accounts not belonging to party seeking access. Any act which interferes with the services of another User or network. Any act relating to the circumvention of security measures.
Shift and the services it provides may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of United States or state regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or other intellectual property rights. Shift's services may not be used to facilitate infringement of these laws in any way.
Other Activities viewed as Illegal or Harmful: Engaging in illegal activities or engaging in activities harmful to the operations of Shift or Shift's customers.
Providing False Data on any Contract or Application: including fraudulent use of credit card numbers.
Payment
Shift is not responsible for any additional bank fees, interest charges, finance charges, over draft charges, or other fees resulting from charges billed by Shift. Currency exchange settlements will be based on agreements between you and the provider of your credit card.
Refunds
Incomplete orders or unused subscriptions purchased within the last 30 days are eligible for a refund, less the payment processing fees. All other purchases are not eligible for a refund.
Chargebacks
Chargebacks without contacting Shift to resolve your dispute will be considered fraudulent activity and will result in immediate cancellation without a refund.
Support Boundaries
Shift provides technical support to our Users via email. The following are our guidelines when providing support: Shift provides support related to your order completing within the Shift application. You must provide your Shift number as well as technical detail relating to the issue. This includes, but is not limited to, screenshots, command output, or error logs. Shift will attempt to respond to any support request with forty-eight (48) hours, but does not guarantee such response or resolution to the issue.
Shift does not offer technical support for issues relating to custom code, third-party integrations, code deployment, or any other such issue. Shift shall have no liability for any downtime, data loss, or any other loss relating to any issue arising from using Shift's services.
Disclosure To Law Enforcement
The Terms of Service specifically prohibits the use of our service for illegal activities. Therefore, User agrees that Shift may disclose any and all User information including assigned IP numbers, account history, account use, etc. to any court who sends us a valid Court Order, without further consent or notification to the User. In addition, Shift shall have the right to terminate all service set forth in this Agreement.
Privacy
Shift does not retain a copy of your software. Shift may retain analytics data, including, but not limited to anonymous logs, relating to your use for the purposes of improving Shift's services. You may review Shift's Privacy Policy for further details.
Security
User is solely responsible for maintaining the security of accounts that connect to or otherwise interact with Shift. Shift shall have no liability for any security breaches or data breaches of User accounts.
Warranty Disclaimer
We have no special relationship with or fiduciary duty to you. You acknowledge that we have no duty to take any action regarding: which Users gain access to the Services; what Content you access via the Services; or how you may interpret or use the Content.
You release us from all liability for you having acquired or not acquired Content through the Services. We make no representations concerning any Content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material or Content contained in or accessed through the Services.
THE SERVICES AND CONTENT ARE PROVIDED "AS IS", "AS AVAILABLE" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.
Limitation Of Liability
IN NO EVENT SHALL WE, NOR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, DATA THEFT, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF FEES PAID TO US FOR THE PARTICULAR SERVICES DURING THE IMMEDIATELY PREVIOUS ONE MONTH PERIOD, EVEN IF PURE CONCEPTS, LLC HAD BEEN ADVISED OF, KNEW, OR SHOULD HAVE KNOWN, OF THE POSSIBILITY THEREOF. USER ACKNOWLEDGES THAT THE FEES PAID BY HIM OR HER REFLECT THE ALLOCATION OF RISK SET FORTH IN THIS AGREEMENT AND THAT PURE CONCEPTS, LLC WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT THESE LIMITATIONS. USER HEREBY WAIVES ANY AND ALL CLAIMS AGAINST PURE CONCEPTS, LLC ARISING OUT OF USER'S PURCHASE OR USE OF THE SERVICES, OR ANY CONDUCT OF PURE CONCEPTS, LLC'S DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVES. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE SERVICES OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO OR USE OF THE SERVICES.
Indemnity
Shift wishes to emphasize that in agreeing to the Shift Terms of Service, customer indemnifies Shift for any violation of the Terms of Service that results in loss to Shift or the bringing of any claim against Shift by any third-party. This means that if Shift is sued because of a customer's or a customer of a customer's activity, the customer will pay any damages awarded against Shift, plus all costs and reasonable attorney's fees.
Notice
You agree that Shift may provide you with notices, including those regarding changes to the Terms of Service, by email, regular mail, or postings on Shift services.
Entire Agreement
The Terms of Service (including any policies, guidelines or amendments that may be presented to you from time to time) constitute the entire agreement between you and Shift and govern your use of Shift services, superseding any prior agreements between you and Shift for the use of Shift services.
Choice Of Law And Forum
The Terms of Service and the relationship between you and Shift shall be governed by the laws of the State of Kentucky without regard to its conflict of law provisions. You and Shift agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Jefferson, Kentucky.
Waiver And Severability Of Terms
The failure of Shift to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the party's intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.
Statute Of Limitations
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of Shift services or the Terms of Service must be filed within ninety (90) days after such claim or cause of action arose or be forever barred.